This power-packed summit is an exclusive event brought to you by Outsourcing Malaysia that explores an abundance of issues and opportunities in the regional and global sourcing industry, ranging from strategies to tactics, across regions, industries and technologies.
Themed “Globalisation through Convergence and Transformation’, this summit will provide insights and thought leadership on the current business models, tactics surrounding the Global Business Services sector.
Convergence and transformation in organisations are key in today’s business world this summit will be the platform to observe and witness how corporations are moving towards these trends. Apart from this hear dialogues and discussions around Impact Sourcing – An Inevitable Model to Foster Economic Growth, Ecosystem Development: Role of Enabler Entities in Fostering Industry Growth & Resilience, Solutions to Talent Issues & problems, Current trends in Flexi work-life and how this addresses issues in Talent, Leadership (taking charge of your organization), enablement of policies and many more.
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SUMMIT PROGRAMME |
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8.00am – 8.45am |
Registration |
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8.45am – 9.30am |
Opening Ceremony |
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9.30am – 10.10am |
Keynote 1 : |
Building a Global Company from Malaysia through organic growth & acquisitions – Opportunities & Challenges |
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Speaker : |
Ganesh Kumar, Founder & Executive Chairman, MOL Global. InC. |
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10.10am – 10.50am |
Plenary Session 1 : |
Transforming Organizations from Traditional Sourcing to GBS – Value Emphasis |
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Moderator: |
Anthony Raja Devadoss – Vice President & APAC Head, Kelly OCG |
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Panelists: |
Teoh Joon Leng, Global Head of Service Management, BAT Shared Service |
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Boonsiri Somchit – Vice President, AMD Global Accounting & Financial Services |
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Venkat Iyer – Managing Director, Citigroup Transaction Services (M) Sdn. Bhd |
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Devbrat Ohri – Vice President & Head, SRG Asia Pacific |
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10.50am – 11.10am |
Networking Break |
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11.10am – 11.50pm |
Plenary Session 2: |
Ecosystem Development: Role of Enabler Entities in Fostering Industry Growth & Resilience |
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Moderator: |
Carmen Tang – Executive Director, BST, PwC Malaysia |
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Panelists: |
David Wong Nan Fay – Chairman, Outsourcing Malaysia |
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Michael Warren – Vice President, Global Business Services, MDeC |
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Zulfiqar Zainuddin – Managing Director, i2M Ventures |
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11.50pm – 12.30pm |
Keynote 2: |
Global Business Services Outlook – The Buyer’s perspective |
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Speaker : Phil Captain – Research Chair, Outsourcing Malaysia |
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12.30pm – 2.00pm |
Outsourcing Malaysia Excellence Awards – Lunch |
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2.00pm – 2.40pm |
Plenary Session 3: |
Solutions to Talent issues & problems, Current trends in Flexi work-life and how this addresses issues in Talent, Leadership (taking charge of your organization), enablement of policies |
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Moderator: |
Jason Crimson, Director, Kimberly-Clark Regional Services (Malaysia) |
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Panelists: |
Siti Aishah Md Lassim- HR Capability Advocate, Talent Corp |
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Victor Phang, Managing Director, iTalent Management |
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Imran Kunalan, Director, Talent Division, MDeC |
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Mandy Sim, University Teaching Fellow, Deputy Programme Director- UNMC (University of Nottingham Malaysia Campus) |
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2.40pm – 3.20pm |
Plenary Session 4: |
Transforming Organizations and creating leaders |
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Moderator: |
Karamjit Singh, CEO – Digital News Asia |
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Panelists: |
Paul Raymond Raj, CEO, Kannal Outsourcing |
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Subri Abdullah, Managing Director, Emerio |
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Divya Dutta, Country Headf, Aegis BPO Services |
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3.20pm – 4.00pm |
Keynote 3 : |
Future Sourcing Beyond Recognition |
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Speaker : Rob cayzer, Director, Frost & Sullivan |
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4.00pm – 4.20pm |
Networking Break |
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4.20pm – 5.00pm |
Plenary Session 5: |
Impact Sourcing – An Inevitable Model to Foster Economic Growth |
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Moderator: |
Srikrishna Vadrevu, CEO, SigMax E Services |
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Panelists: |
Dhiraj Dolwani – CEO, B2R, India |
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Genny Marcial, iBPAP, Philippines |
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Dr. Aini Aman, UKM, Associate Professor |
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Munirah Looi, CEO, Brandt International |
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Parag Jain, Vice President – APAC, Sutherland Global Services |
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5.00pm – 5.40pm |
Panel Keynote 4: |
Mind-blowing game changes currently impacting the Malaysian Global Business Sourcing Industry |
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Speaker: |
Michael Warren, Vice President, Global Business Services, MDeC |
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5.40pm – 6.30pm |
Lucky Draw |
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6.30pm – 9.00pm |
Networking at the Poor Bar & Grill, Level 8 |
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